Sunday, November 28, 2010

Cyber Monday Deals?

Candy Welch of Phoenix shopped online for the first time over the Thanksgiving holiday and plans to do more.

"I had no idea you could get the same deals online that you get in the stores," she said. "With the low prices and free shipping, I'm going to change my shopping plans."

Fucking really, Candy? You really think that you're in the minority here? You had no idea about this internet shopping thing? Think of a lot of other people are making that discovery this year too?

http://www.azcentral.com/business/articles/2010/11/28/20101128More-Cyber-Monday-deals-offered-1129.html

Sunday, November 14, 2010

It's time for iTunes in the cloud


Begin forwarded message:

From: iTunes Store <iTunesStoreSupport@apple.com>
Date: November 14, 2010 12:31:36 PM MST
Subject: Re: Express Lane inquiry; Follow-up: 126097539

Dear Tyler,

Thank you for contacting the iTunes Store Support team. My name is Steve. I'm sorry to hear that your iTunes Store purchase of "Battlestar Galactica" is missing from your iTunes library. I can certainly appreciate your concerns, and I know you must be eager to have this purchase back in your library. I will be happy to help you with this matter today.

Fortunately, that item may still be on your hard disk. To look for it, follow the steps in this article:

http://support.apple.com/kb/TS1408

If you have any of these items on an iPod or iPhone, you can transfer them from the iPod or iPhone to your computer using iTunes. You'll find instructions in this article:

http://support.apple.com/kb/HT1848

If you are unable to locate one or more of your purchases, please reply to this email and include the order numbers and titles of the missing purchases. You can find the order numbers of your purchases on your email receipts or in your Purchase History. To review your purchase history, follow these steps:

1) Make sure you're using the latest version of iTunes. It can be downloaded free of charge from the Apple website:

http://www.apple.com/itunes/download

Note: Installing the latest version of iTunes will not affect your Library or any items in your account that you haven't downloaded.

2) Open iTunes and sign in to the iTunes Store, if necessary.

3) From the Store pull-down menu at the top, choose View My Account.

4) Enter your password and click View Account.

5) Click Purchase History. You will see the details of your orders. To see a full list of the items from each order, click the gray circle with the white arrow next to each order number.

If you are missing all or most of the purchases you made on a certain account and couldn't find any of them, you don't need to reply with the order numbers or titles of the missing purchases. Just state that you are still missing all of the items you purchased, and include the name of the account you used to purchase the items.

Thank you for choosing the iTunes Store. Please let me know if you have any other questions or concerns regarding this matter. I'll be more than happy to assist you with whatever I can.

Sincerely,

Steve
iTunes Store Customer Support

Please Note: Starting Sunday November 7th, I work, Sun, Mon, Tues, Thurs. 8:00 AM to 6:30 PM EST

Thank you for allowing me the opportunity to assist you. You may receive an AppleCare survey email; any feedback you provide would be greatly appreciated.

Customer First Name : Tyler
Customer Last Name : Hurst
email : tdhurst@me.com
Web Order # :
Support Subject : Express Lane inquiry
Sub Issue : undefined
See additional info below
OS version: Mac OS X 10.6.x
Country: US
iTunes version: iTunes 10
iTunes account name: tdhurst@me.com
Item title: Battlestar Galactica Miniseries
Details:
I purchased the BSG miniseries years ago and went to watch it again, but it's not there! I'm sure I lost it somewhere, but is there any chance I could redownload?

TrackID: 12057657